In April 2027, ADA Title II digital accessibility requirements will take effect for larger public agencies.
The challenge for folks between now and then is successfully remediating a growing library of public-facing documents within fixed municipal budgets. For agencies preparing for ADA Title II deadlines, The City of Palm Coast offers a practical model for scaling compliance without compromising quality.
The City worked with Word Wizards Inc. on a tiered remediation strategy that combined:
→ Expert manual remediation for complex financial reports, technical documents, tables, charts, and forms
→ AI-enhanced workflows for lower-complexity documents
→ Human QA across every deliverable to maintain WCAG 2.2 and Section 508 compliance
As a result, Palm Coast expanded accessibility coverage across departments while controlling remediation costs.
Word Wizards, Inc.’s solutions are available for rapid purchase without the need for a new RFP, through the Alliance for Innovation and Edge Public’s ADA Web Accessibility Consulting and Design cooperative contract on Civic Marketplace.
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