Understanding the Alliance Performance Management Spectrum Model

Performance management is more than tracking metrics, it’s about building the systems, culture, and leadership practices that help organizations learn, adapt, and improve over time.

Join this members-only session to explore the Alliance Performance Management Spectrum Model, a practical framework designed to help local governments assess where they are today as a high performance organization and plan their path toward performance excellence. Developed through research and adaptation of leading national models, including the International City/County Management Association Performance Management Certificate Program, the Baldrige Performance Excellence Program, the Florida Sterling Council criteria, and the PerformanceStat Model, the Spectrum helps organizations understand how performance management evolves from basic measurement to a culture of continuous learning and innovation. In this session, participants will:

- learn the four stages of the Performance Management Spectrum: Basic, Intermediate, Advanced, and Performance Excellence

- explore how performance practices strengthen leadership accountability, strategic alignment, and customer engagement

- identify opportunities to move from data collection to decision-making and organizational learning

- understand how performance management supports innovation capacity and change management

- discuss practical next steps for advancing performance maturity within their organization

Whether your organization is building its first dashboard or aligning performance measures with strategy and community outcomes, AFI's Performance Management Spectrum provides a shared roadmap for progress. This members-only webinar will help you position performance management not just as a reporting function, but as a leadership tool for improving results, strengthening transparency, and supporting continuous improvement across your organization.