Understanding the Alliance Performance Management Spectrum Model

Performance management is more than tracking metrics, it’s about building the systems, culture, and leadership practices that help organizations learn, adapt, and improve over time. Join this live Circle Member session to explore the Alliance Performance Management Spectrum Model, a practical framework designed to help local governments assess where they are today as a high performance organization and plan their path toward performance excellence.  We will also be joined by Fort Lauderdale, FL and Goodyear, AZ to present case studies on their performance management programs.

Developed through research and adaptation of leading national models, including the former International City/County Management Association Performance Management Certificate Program, the Baldrige Performance Excellence Program, the Florida Sterling Council criteria, and the PerformanceStat Model, the Spectrum helps organizations understand how performance management evolves from basic measurement to a culture of continuous learning and innovation.

Panel Members Include:

• Jenna Goad, Strategic Planning and Organizational Performance Manager, Goodyear, AZ

• Kim Bradford, Deputy Director of Planning, Goodyear, AZ

• Aricka Johnson, Strategy and Innovation Manager, Fort Lauderdale, FL

• Tracy Miller, Vice President of Member Experience, Alliance for Innovation

The City of Fort Lauderdale has built a strong culture where data consistently guides decision making through a robust performance management program. By closely connecting performance management to the Strategic Plan and annual budget, the city can determine where resources will have the greatest impact and where continued improvement is needed. This integrated approach keeps the city aligned with long term priorities while supporting thoughtful, evidence based decisions.

In Goodyear, AZ performance management is part and parcel to the organization’s innovative culture.  During this webinar we will learn more about the organizational perspective of performance management and their progress.  We will also take a deep dive into the practicality of performance management within the Development Services Departments.

Learning Objectives:

• learn the four stages of the Performance Management Spectrum: Basic, Intermediate, Advanced, and Performance Excellence

• explore how performance practices strengthen leadership accountability, strategic alignment, and customer engagement

• identify opportunities to move from data collection to decision-making and organizational learning

• understand how performance management supports innovation capacity and change management

• discuss practical next steps for advancing performance maturity within their organization

Whether your organization is building its first dashboard or aligning performance measures with strategy and community outcomes, AFI's Performance Management Spectrum provides a shared roadmap for progress. This webinar will help you position performance management not just as a reporting function, but as a leadership tool for improving results, strengthening transparency, and supporting continuous improvement across your organization.

This session is designed for Alliance Circle members.

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