Hello,I found some guidelines and resources that may be helpful.Here are some areas that have government owned and operated shelters. They do not have much listed about their policies but you may have luck contacting them independently for more information.1-Fredrick County, VA: http://www.co.frederick.va.us/public_works/animal_shelter/default.aspx2- Amelia County, VAhttp://www.pets911.com/organizations/AMELIAAS/org_homepage.php3-Boone County, ILhttp://www.boonecountyil.org/department/bcacI have also included the National Animal Control Association’s guidelines for “Personnel Training and Safety” At Kennels.www.nacanet.org/guidelines/Guidelines%20Minimum%20Kennel%20Staffing%20Ne... The ASPCA’s guidelines to shelters to maximize safety and wellness might be a good resource too. This link also includes educational webinars.http://www.aspcapro.org/webinar-series-guidelines-for-standards.phpFor some of the highest standards in animal care I included the links to the guidelines from the American Animal Hospital Association and the Association of Zoos and Aquariums. The AAHA is something they might want to consider later on in the process because access to their information requires a membership.http://www.aahanet.org/accreditation/index.aspxhttp://www.aza.org/upload... hope these offer some help.Ali IannoloICMA Knowledge Network Internaiannolo@ICMA.org