Strengthening the City Manager/Police Chief Relationship

September 24 - 23, 2020
08:00 am - 05:00 pm
Kansas City, MO




Date: September 23, 2016

Time: 8:00 AM - 5:00 PM

Where: Kansas City Convention Center, Kansas City, MO - Room 2502 

Fee: $395 Cost per community; for the registration of the team of both manager and Police Chief. 

Manager should register as primary attendee and register chief as guest.

Breakfast and lunch will be provided.

Police Chiefs attending will receive a discount to attend the full ICMA conference and discounted membership in ICMA.






The Police Chief / City Manager relationship is one of the most critical (and oftentimes most difficult) partnerships in local government management. Chiefs and managers often come from decidedly different career backgrounds with generally little experience in the challenges and demands the others position carries.

This workshop will bring managers and their Police Chiefs together in advance of the ICMA Conference in Kansas City to participate in this full day session. Only Manager/Chief pairs of registrants will be accepted.

The outcome will be a more constructive and mutually supportive relationship between these two key officials. 

Through presentations, small and large group discussion and information sharing, Center for Public Safety Management trainers will assist attendees in:


  • Better understanding each other’s roles,
  • Defining what a high-performance Manager/Chief relationship looks like and obstacles to attaining it, 
  • Crisis Communication and Social Media: how the Police Chief and City Manager can communicate effectively during a crisis and present a unified message to the public/media.
  • Performance Assessment: how to routinely evaluate the performance of the police department using criteria accepted by the City Manager and Police Chief.
  • Risk Management: how to identify and manage the risks of operating a police department in the present environment of limited municipal resources. 
  • Relations with Other City and Public Agency Services: recognizing and leveraging other municipal and local government and non-profit services of the safety and quality of life of residents.
  • Emerging issues, policies and practices in policing nationally and locally. 

June PM magazine cover

This one day session will expand on many of the themes of the June 2016 Public Management article, “The Manager/Police Chief Relationship.”




  • Understand the dynamics and barriers to a highly effective city manager- police chief working relationship
  • Understand what is at stake in this critical relationship 
  • Explore best practices in crisis communications, performance assessment, risk management and coordination with other public services
  • Identify current and emerging issues, policies and practices in municipal policing nationwide
  • Explore local issues and possible solutions
  • Strengthen the understanding and mutual support between city managers and police chiefs




Agenda image

 Download the Agenda


Director of Research & Project Development
Center for Public Safety Management, LLC

Director of Training
Center for Public Safety Management, LLC
Retired City Manager, Former ICMA VP

Chief of Police
San Luis Obispo Police Department

Professor of Criminal Justice
Ionia College



Event Details


  • September 24 - 23, 2020
  • 08:00 am 05:00 pm


  • Kansas City, MO


  • Member Price:Not available
  • Non-Member:Not available

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