What Works 2002: Library Services Chapter

Jan 1, 2002

What Works showcases a broad range of management techniques proven effective by local governments participating in the data collection and analysis activities of the ICMA Center for Performance Measurement. This chapter focuses on seven case studies in library services highlighting successful applications in library-sponsored programs, availability of Web-based services, and community partnerships. Includes case examples from Carlsbad, California; Brookings, South Dakota; and Santa Monica, California; among others.

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