Talking Trash with the Private Sector

Jun 1, 2004

This article provides one community's perspective on the managed competition process. Discusses the process that led the city of Carrollton, Texas, to outsource its solid waste services to the private sector, which the author attributes to three factors: productivity, experience, and customer service. Describes specific differences noted between the private sector and the city's solid waste provider, and how some myths believed by city employees about the private sector waste industry affected the outcome.

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