Leveraging Technology to Promote Citizen Engagement

Not content to announce public hearings and hope someone attends, the City of Olathe has found new ways to engage its citizens and obtain their input on two critical documents—the City’s Comprehensive Plan and the Operating Budget and Capital Improvement Program for fiscal year 2012. In seeking ways to make it easier for residents to voice opinions, preferences and priorities, the City has employed high-tech social media formats such as Facebook, Twitter and YouTube to take its messages directly to the people. It also has thrown in some old-fashioned, road-show acts, complete with up to 30 PowerPoint presentations tailored to different audiences.

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