Thank you everyone for your responses. We have developed several strategies and initiatives to achieve our various goals that include partners throughout our community. Additionally, we have developed several outcome performance measures, along with efficiency measures, and some input/output ones. My main intent with the question was to determine how others have set targets for measures that the community has identified as important, but that we are very limited in our abilities to control. My concern is not that we are unable to control it, as we plan to increase and expand our partnerships with various organizations to make efforts to impact these areas, rather, that we may be setting an inappropriate or unrealistic target. For example, the percentage of residents age 18-44 with a bachelors degree or higher is an indicator that is important to our community. It is important for both the quality of life of our residents but also for attracting and retaining buisinesses by demonstrating a skilled workforce. Along this same line, the high school graduation rate is another measure that is important to our community. However, the School Board is not under our municipality and operates separately. Aside from looking at some of thier annual and strategic plans to align our goals and targets with those they have identified, we are looking for ways to set appropriate targets for ones that do not have sources to facilitate direction. We have looked at the Jacksonville experience which was helpful and are open to any other suggestions, information, or case studies. Thanks!