Constituent Reporting
- Citizens can pay a ticket, ask a question, take a survey, learn about road closures and much more with custom Mobile Buttons.
- Organizations receive clear, actionable requests that are automatically routed to the right official within the SeeClickFix CRM or through one of our 20 support integrations.
- Full mobile and desktop ecosystem for request submission, management, and tracking
- Customizable mobile apps and online tools to increase citizen engagement and improve constituent services
SeeClickFix Request Management App
- Simple, clear dashboard interfaces for quick access to your data and core metrics
- Recurring data exports tailored to your reporting requirements
- Quickly access local websites and calendars
- Find your city’s Facebook, Twitter, or Instagram
- Discover digital payment services offered by your city
- Tracks plans and performance measures
- Multiplan management features
- Cascade, Gantt & list tools
- Automated reports & staff reminders
Civicplus: 311 and Citizen Request Management Solution
- Communications Management with a Single Inbox
- All Touchpoints in One Interface
- Customizable and Insightful Reporting
- https://www.civicplus.com/cp-connect/311-citizen-request-management
Strategic Planning
- Link your goals to the measures you use to evaluate progress.
- Track the strategic initiatives that drive your plan.
- Customize the information you collect about your goals, measures and projects.
- Align your department business plans and your organizational strategy.
- Build interactive Balanced Scorecards, including strategy maps and dashboards.
- Assign ownership to strategic elements and monitor updates to the strategic plan.
- Leverage in-app discussion and analysis fields to capture input on progress throughout the year.
- Create layouts that showcase information that needs updating.
- Establish each user’s level of access to view and make changes to your strategy.
- Automate notifications to remind users to update information and prepare analysis.
- Track progress
- Create reports for collected data
- See every plan on the same dashboard. Quickly and easily spot trends, weak spots, and successes.
- All your high-level results have a single source of truth. Connect all your tactics back to high-level results and overarching goals.
- See issues as they arise with real-time visibility. Don’t get stuck dealing with major problems weeks after they’ve wreaked havoc.
- From email notifications to report compilation, you get time back on your calendar.
- Assign ownership. Set due dates. AchieveIt holds stakeholders accountable for their responsibilities, so you don’t have to.
This is a resource that compiles and compares software:
https://www.getapp.com/project-management-planning-software/strategic-planning/
