Best practice for Environmental and Public Safety KPI's

Within the past few decades, activists and communities have demanded further action to improve environmental practices and emergency response efforts within local government.

PROGRAMS AND PROJECTS | Oct 26, 2020

Executive Summary & Analysis (Key Points)

Within the past few decades, activists and communities have demanded further action to improve environmental practices and emergency response efforts within local government. This leaves municipalities looking for opportunities to properly measure and assess initiatives through Key Performance Indicators (KPIs). To establish best practices within this area, it is crucial to identify objectives, configure appropriate measurement targets, and align with sounding principles. 

Environmental Management KPIs

  1. Examples of Environmental KPIs
  2. How to Measure Environmental Performance
  3. Smart Cities and Principles

Safety and Emergency Management KPIs

  1. Response Management Metrics
  2. Efficiently identifying Subjective and Objective KPIs
  3. Scorecard Measures

Research Findings

Environmental Management KPIs

1. Examples of KPIs

These examples reveal the objectives and targets needed to identify improvement

  • Energy consumption
    • Electricity
    • Gas
    • Oil
  • Water consumption
    • Mains water
    • Abstracted water
  • Water consumption
    • Quantity of waste recycled (by type): Internally and Externally
    • Quantity of waste disposed of to landfill
    • Effectiveness of waste minimization schemes
  • Resource consumption
    • Quantity of mineral extracted
    • Quantity of mineral ‘waste’
  • Resource conservation
    • Quantity of recycled products sold
    • Proportion of total sales
  • Land use/restoration
    • Total area of open ground
    • Area stripped awaiting extraction
    • Area of extraction
    • Area of active landfill
    • Area restored
  • Biodiversity/ecological maintenance
    • Number of trees planted
    • Length of hedgerow planted
    • Area of ponds created (long term).

For more information, please click on this link: https://www.agg-net.com/documents/environmental-risk-management-system/environmental-procedures/ep05-setting-key-performance-indicators-kpis

2. How to Measure Environmental Performance

  • Management performance indicator (MPI) – environmental performance indicator that provides information about the management efforts to influence an organization’s environmental performance.
  • Operational performance indicator (OPI) - environmental performance indicator that provides information about the environmental performance of an organization’s operations.
  • Environmental condition indicator (ECI) - specific expression that provides information about the local, regional, national or global condition of the environment.

For more information, please click on this link: https://www.nqa.com/en-us/resources/blog/december-2016/how-to-measure-environmental-performance

3. Smart Cities

A. Focus Principles

Comprehensiveness: The set of indicators should cover all the aspects of SSC. The indicators of evaluation should be aligned to the measured subject, i.e., ICT and its impact on the sustainability of cities.

Comparability: The KPIs should be defined in a way that data can be compared scientifically between different cities according to different phases of urban development, which means the KPIs must be comparable over time and space.

Availability: The KPIs should be quantitative and the historic and current data should be either available or easy to collect. Independence: The KPIs in the same dimension should be independent or almost-orthogonal i.e., overlap of the KPIs should be avoided as much as possible.

Simplicity: The concept of each indicator should be simple and easy to understand for the urban stakeholders. The calculation of the associated data should also be kept intuitive and simple.

Timeliness: This refers to the ability to produce KPIs with respect to emerging issues in SSC construction

For more information, please click here: https://www.usascp.org/sites/default/files/Resources/reports/U4ssC%20KPIs%20on%20Smart%20Sustainable%20Cities.pdf

3. Safety and Emergency Management

Response Management Metrics

Technical Protocols

  • “The technical aspects of your business and its emergency strategies are highly important when it comes to assessing the manner in which you are dealing with a crisis.”

Regular Checkups

  • “Conducting regular checkups of all your emergency response plans and strategies is an excellent way of obtaining useful metrics for knowing whether you are successful in your endeavors. Make sure to gather and analyze the figures of all your regular checkup, and amend your plans accordingly”.

 The Use of a Mass Notification System

  • “A mass notification system can make the difference between successfully broadcasting messages and alerts in times of a crisis, and having to manually inform the people involved, thus significantly increasing delivery time.”

 Emergency Response Training

  • The training of all your employees is amongst the most important emergency response metrics as it not only provides you with insights into how prepared you are to respond with efficiency to a crisis, but it also offers your personnel assurance.”

Response

3. Scorecard Measures

The following list is an example of scorecard measures.

  • Number of Roadway Accidents
  • Number of Fires Occurring per 10,000 Residents
  • Municipal Fire Cost per Capital
  • Injury Rate of Firefighters per Fire
  • Number of Community Relation Initiatives by Police
  • Number of Foot and Bike Patrol Hours
  • Number of Hours Spent Interacting with Students in Public School by Police
  • Civilian Fire Injuries per 100,000 Residents
  • Number of Fire Prevention Code Violations
  • Number of Violent Crimes
  • Number of Non-Violent Crimes
  • Number of Juvenile Arrests
  • Number of Criminal Investigations
  • Number of Emergency Response Calls
  • Number of Residents Who Feel Safe in Their Neighborhood
  • Percentage of Fire Response Time Within Goal
  • Emergency Medical Service Response Time Within Goal

For more information, please click here: https://www.clearpointstrategy.com/143-local-government-kpis-scorecard-measures/

 

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