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About
ActiveNetwork
ActiveGovernment, part of Active Network, brings 30
years of experience transforming and
empowering state and local governments to
deliver superior service by improving the
way they are delivered to, and accessed by,
citizens. ActiveGovernment's
local government software includes
payment management,
citizen request management,
311 solutions,
web content management, and
revenue-generating marketing solutions.
Integrated
Cashiering and Payment Management
Government payment management and
cashiering solutions centralize payment
collections and financial transactions
across the entire organization, while
enhancing citizen service with simplified
transactions such as government online
payments. Citizens are provided with
multi-channel payment options including the
Internet, and have the ability to process
multiple payments in a single transaction.
Citizen
Request Management
ActiveGovernment's
citizen request management and 311 solutions
empower government agencies to deliver
enhanced citizen service and responsiveness
with a centralized, automated system to
track, route and manage all inquiries and
requests.
Government
Call Center Solution
With industry-leading citizen request management, 311,
and knowledge management solutions, as well
as 30+ years experience providing contact
center services, ActiveGovernment delivers a
complete
government call center solution. From
tools for request tracking and case
management to tools that process payments,
our call center solution saves your
organization both time and money.
Web Content
Management
Keeping your community informed and up-to-date with the
latest activities and announcements is easy
with our
government content management solution.
Our flexible and easy-to-use web tools allow
non-technical staff to update and manage
content, eliminating bottlenecking issues
related to posting content.
Government
Marketing Solutions
Our
government marketing solutions include
assisting governments find alternative
sources of revenues. Our Marketing Revenue
Services help governments establish mutually
beneficial partnerships with the public
sector and leverage existing assets for
naming rights, sponsorships and more to
generate additional revenue to fund
supplemental programs despite reduced
budgets.
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